Why should I hire a pest control specialist? I can just kill the bugs myself.

Pest Control in Summerville, SC

Imagine this: You're sitting in your living room enjoying a nice evening with your family when your sweet tooth strikes, and you get up to go to the kitchen. You just purchased a brand-new pint of your favorite ice cream, and it's ready and waiting for you to dig in. You take it out of the freezer, open the lid, and look down at the cold, creamy treat in front of you. But before you splurge, you need a spoon to help. You can't be getting ice cream all over your fingers, after all.

You walk a couple of steps to the drawer, grab a spoon, and turn around with your mouth watering. Only now, it looks like something has beat you to the first bite. It's a giant cockroach, and it's sitting right on top of the fresh pint of ice cream you opened less than a minute ago. You can see its small, hairy legs digging into your delectable dessert - legs that have undoubtedly crawled over much worse things than the ice cream you bought.

Now, your ice cream is ruined, and you've got that creepy-crawly feeling that other roaches and bugs are living just under the surface of every counter and floorboard of your house. Unfortunately, that scenario could be very true - and depending on the pest, your family could be at risk.

For most Lowcountry residents, home is a sanctuary of comfort and privacy. It's a place where they can relax and spend quality time with their loved ones after a tiring day at work. However, pests like roaches and rodents are not mindful of boundaries and can invade your personal space at any moment. That fresh pint of ice cream you left on the counter? That's their meal for the evening.

They seek refuge and sustenance inside your dwelling, which is an appalling thought for most homeowners. Fortunately, it doesn't have to be your reality when you have pest control in Summerville, SC from Low Country Pest Management.

Service Areas

A Critter-Free Home Starts with Low Country Pest Management

At Low Country Pest Management, we know how crucial it is for your home or business to be clean and pest-free. That's why we approach every pest control project with highly-trained technicians, effective control methods, and eco-friendly solutions.

In fact, we make it a point to provide all our customers with top-quality workmanship, reliability, and exceptional customer service, no matter how complex or simple the job may be. When you call Low Country Pest Management about a pest control problem, you can rest assured that it will be addressed safely, efficiently, and professionally.

Unlike some pest control companies in South Carolina, our expert technicians use the most advanced state-of-the-art tools and control strategies, complemented by decades of combined pest control experience. We specialize in many types of pest control and address a wide range of pests, including:

To truly serve our customers with effective pest control services, our tactics go beyond basic pest treatments by inspecting your home and making recommendations for pest-proofing your structure. By using targeted, eco-friendly pest control tactics based on Integrated Pest Management, we can prevent pests from entering your home in the first place. That way, you and your family can sleep well at night, knowing you don't have to worry about an infestation.

At Low Country Management, we address many types of pests, from termite control in Summerville, SC, to rodent control and even crawlspace encapsulations for pests.

Lowcountry Pest Management Summerville, SC
  • Rodents Rodents
  • Roaches Termites
  • Roaches Roaches
  • Crickets Crickets
  • Ants Ants
  • Centipedes Centipedes
  • Fleas Fleas
  • Earwigs Earwigs
  • Silverfish Silverfish
  • Spiders Spiders
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What Clients Say About Us

What are the Biggest Benefits of

Pest Control in Summerville, SC?

At Low Country Pest Management, one of the most common questions we hear online is, "Why should I hire a pest control specialist? I can just kill the bugs myself." While this is true to a certain extent, truly effective pest control requires professional tools, strategies, and experience. Stomping a spider on your living room floor isn't going to control or prevent them from coming back.

Here are just a few reasons why homeowners and business owners should consider hiring a pest control company to remedy their problems.

Reduced Chance of Illness and Health Issues

Reduced Chance of Illness and Health Issues

Working with a pest control company like Low Country Pest Management can reduce and even eliminate many common health concerns relating to pests. Because the truth is many pests can transfer harmful bacteria and diseases via their droppings, bites, and more, causing allergic reactions and worse.

Professional Knowledge and Expertise

Professional Knowledge and Expertise

When it comes to pest control, it's best to leave it to the professionals. They have the knowledge and training to handle pests efficiently and effectively. With access to the latest tools and technology, you can trust that they will take care of any pest infestations in a safe and thorough manner. At Low Country Pest Management, we cater our pest control methods to your needs and your home or business for the most effective results. Contact our office today to learn more about our effective approach to pest control in Summerville, SC.

Less Stress

Less Stress

When you're aware that you have a pest issue, it can be hard not to over-stress and overthink the situation. If you're losing sleep due to a fear of bed bugs, spiders, or other pests, professional pest control can help you stress less. Once your infestation is over, you can finally breathe again. To keep your stress levels low, our technicians don't just eliminate pests from your living space – they tell you how they did it and explain the steps you can take to avoid pests in the future.

Cost-Conscious Pest Control Solutions

Cost-Conscious Pest Control Solutions

Choosing a professional pest control service is a more budget-friendly option than attempting DIY methods. DIY solutions are often less effective and may not completely eradicate the issue. Professional pest control companies possess the necessary skills and equipment to ensure the task is accomplished correctly, ultimately saving you money in the future. Furthermore, they can complete the job quickly, removing pests promptly so that you can quickly resume your normal routine.

Avoid Costly Damage to Your Home

Avoid Costly Damage to Your Home

If not taken care of, pests can cause severe harm to your property. They can spoil food, ruin furniture and fixtures, and even harm the structural stability of your home or business. To avoid such damage and save money, you should consider hiring a professional pest control service.

At Low Country Pest Management, we provide peace of mind for our customers through our reliable, effective pest control services in South Carolina. Some of the most requested services we offer include rodent control, termite control, and crawlspace encapsulations.

 Just Kill The Bugs Summerville, SC

At Low Country Pest Management, we provide peace of mind for our customers through our reliable, effective pest control services in South Carolina. Some of the most requested services we offer include rodent control, termite control, and crawlspace encapsulations.

phone (843) 810-7378

Is There a Rat Hiding in Your Home?

It's Time for Rodent Control in Summerville, SC

Discovering a rat, mouse, squirrel, or other rodent in your home can be a distressing experience. These nasty creatures are known for their destructive behavior, chewing on wires, spreading bacteria, and leaving behind dangerous droppings.

Rodents are also known to breed and multiply quickly. While it may be tempting to take matters into your own hands and swat them away with a broom, seeking professional rodent control services is the safest and most effective way to protect your loved ones. Our skilled rodent control technicians are licensed and have the necessary expertise and equipment to provide long-term solutions for your family's safety.

Our effective rodent control strategies include sealing as many holes and cracks as possible on the outside of your home. Large holes or cracks in your foundation are filled with steel wool or wire mesh before sealing with caulk or foam to keep mice from chewing through. Our pest control techs then seal any openings into your attic space to prevent mice and other unwanted guests out.

Some of the most common rodents we keep out of your home include the following:

  • Rats
  • Mice
  • Opossums
  • Squirrels
  • Raccoons
  • More

Low Country Pest Management Pro Tip:

Great rodent control doesn't end when our technicians leave. To keep rodents as far away from your home as possible, remember to keep materials, such as firewood or stacks of lumber, away from the house to minimize hiding places. Debris and leaves should be removed from around the foundation of your home. Lastly, try to keep the inside of your home clean, tidy, and free of food items lying around.

Pest Control Summerville, SC

Protect Your Home and Belongings with

Termite Control in Summerville, SC

Termites can cause significant damage to your home's aesthetics and structural integrity, surpassing that of hurricanes and fires combined. With a single colony consisting of thousands or millions of members, termites have an endless supply of their favorite food: wood. As they relentlessly consume wood and other materials, extensive subterranean and dry wood damage can occur.

Unfortunately, in South Carolina, without professional termite control, it's not a matter of if termites will find your home but when. To make matters worse, most homeowner insurance policies do not cover termite damage, meaning it's imperative that you deal with termite infestations quickly and efficiently. If you suspect a termite infestation in your home, reach out to Low Country Pest Management ASAP for an inspection.

Our termite solutions include a bi-annual inspection (coming out to your house twice a year) instead of the standard one time per year, protecting your home from termites in South Carolina, including the destructive subterranean termite. Most other termite exterminators in South Carolina don't provide such comprehensive service.

 Rodent Control Summerville, SC
 Termite Control Summerville, SC

What Factors Contribute to Termites in Your Home?

In the Lowcountry and other areas of South Carolina, termites infest homes every day for various reasons. Different types of termites are attracted to wood, but each species has a specific preference for the type of wood they consume. Dampwood termites prefer damp wood, while drywood termites look for dry wood. On the other hand, subterranean termites require moist soil nearby and will devour any wood in contact with or close to the earth.

The following factors may lead to a termite infestation in your home:

  • Year-Round Humidity
  • Warm or Hot Weather
  • Moisture Due to Leaky Pipes, Bad Airflow, or Poor Drainage
  • Wood in Contact with Your Home, Like Mulch and Shrubs
  • Gaps in Your Home's Siding
  • Cracks or Fissures in the Foundation of Your Home

Tips for a Termite-Free Home

While professional termite control is always the best route to go for effective, long-term termite prevention, there are some steps you can take to help mitigate termites in your home.

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drainage

Correct Drainage Issues

To keep termites at bay, it's important to avoid excess moisture around your home. Termites thrive in damp conditions, so proper drainage around your house can help prevent an infestation. Check that your downspouts are directing water away from your home, and ensure that your A/C drip lines and faucets aren't causing water to pool around your foundation. Additionally, be sure to clean your gutters regularly to prevent any excess moisture buildup.

Move Mulch

Move Mulch

Most mulches are made of wood and are also damp or wet, creating the perfect environment for termites to thrive. Make sure you rake any mulch you have away from the foundation of your home to minimize termite infestations.

Keep Firewood Away

Keep Firewood Away

Much like mulch, firewood and other forms of wood like discarded branches can give termites easy access to your home when they're too close. Try to move firewood away from the foundation of your home much like you move mulch. For more tips on how you can mitigate a termite infestation in your home, contact Low Country Pest Management.

Crawlspace Pest Encapsulations:

Prevention from the Ground Up

To maintain an active infestation, household pests require three basic requirements: a food source, a harborage area for survival and reproduction, and moisture. Moisture problems within a property often lead to pest issues, making it necessary to include crawl space insect control in your home maintenance plan. Low Country Pest Management recognizes that eliminating excess moisture is crucial to safeguarding a property and its occupants from pests throughout the year.

That's why we often install crawlspace encapsulation for issues like rodent and termite control in Summerville, SC.

 Pest Encapsulation Summerville, SC
 Summerville, SC

What is Crawlspace Encapsulation for Pest Control?

Encapsulation for pests is a tactic that includes covering the walls of your crawlspace with a heavy-duty vapor barrier material to help minimize moisture and, by proxy, keep pests at bay. This barrier is secured to your foundation's walls and ceiling piers. To further benefit an encapsulation for pest control, our team may use dehumidifiers, foundation fans, or foundation vents to further decrease moisture.

Signs You Need a Crawlspace Pest Encapsulation

Excessive moisture in and around a house can lead to the proliferation of household pests like rodents, spiders, house ants, carpenter ants, centipedes, earwigs, and crickets. If you notice any of the following signs, it may be time to consider crawl space insect control.

  • Smells of Must or Mold
  • Mildew on Your Floors or Ceilings
  • Soil in Crawlspace is Wet
  • Bricks or Masonry Around Home is Crumbling
  • Standing or Pooling Water Within or Near Foundation
  • Discoloration on Your Home’s Siding
  • Porch and Patio Water Stains
  • Spongy-Feeling Flooring

To learn more about pest encapsulation services from Low Country Pest Management, contact our office today. We would be happy to explain our process and hear more about the issues you're facing.

Lowcountry Pest Management Summerville, SC

Trust the Best When

It's Time to Eliminate Pests

Whether you need rodent control in Summerville, SC, or you're dealing with another form of pests such as termites, roaches, spiders, and more, Low Country Pest Management is here to help. Unlike some of our competition, our #1 goal is to ensure your safety, satisfaction, and peace of mind. Our team of skilled pest control professionals implements environmentally-friendly solutions supported by thorough research and cutting-edge methods to permanently eradicate your pest infestation.

In the unlikely event that any pests remain present after treatment, we'll return to your home or business to make it right. At the end of the day, we aim to simplify your pest control process in South Carolina, so you can focus on loving life in the Lowcountry.

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Latest News in Summerville, SC

HOT PROPERTIES: NAI closes $4M sale of Summerville restaurant building

NAI Charleston broker Will Sherrod recently facilitated the sale of about 1.3 acres of land and a 5,200-square-foot former restaurant building at the corner of N. Main Street and Azalea Square Boulevard. The property was previously the Mellow Mushroom at the main entrance to the Azalea Square shopping center. It will be redeveloped by the buyer, Woodhaven Development Group LLC.Sherrod represented the seller, Flour-Town Holdings LLC, and Micah Groeber with Atlantic Retai...

NAI Charleston broker Will Sherrod recently facilitated the sale of about 1.3 acres of land and a 5,200-square-foot former restaurant building at the corner of N. Main Street and Azalea Square Boulevard. The property was previously the Mellow Mushroom at the main entrance to the Azalea Square shopping center. It will be redeveloped by the buyer, Woodhaven Development Group LLC.

Sherrod represented the seller, Flour-Town Holdings LLC, and Micah Groeber with Atlantic Retail represented the buyer. The property sold for $4,006,250.

“The real estate along the N. Main Street corridor in Summerville continues to show significant value and demonstrates the demand for well-positioned retail assets in the market,” Sherrod said in an announcement.

Hot Properties highlights recently sold or leased commercial properties in the Charleston region. Send in your transactions using our online form. Other recent commercial real estate transactions include:

Kristen Krause of Coldwell Banker Commercial Atlantic represented the seller in the sale of 2,500 square feet on 1.29 acres of commercial redevelopment space at 1905 Old Trolley Road in Summerville, for $1.5 million. Michael Silverman of TSCG represented the buyer.

Lee & Associates represented the seller in the sale of just under a quarter-acre of land at 56 State St. in downtown Charleston. The property sold for $4,750,000 to SSI Fund Acquisitions LLC.

Kip Bowman and Sara Bodell of Coldwell Banker Commercial Atlantic represented the tenant, Aspen Fencing LLC, in the lease of 4,533 square feet of industrial warehouse space at 4509 Savannah Highway in Ravenel to 1667 Meeting Street LLC. Joseph Teckenburg of CCTRE represented the landlord.

Vitré Ravenel Stephens & Taylor Sekanovich of Harbor Commercial Partners represented the landlord, McDew LLC, in the lease of 1,210 square feet of retail space for Unit E at 5117 Dorchester Road in North Charleston to S. Rochelle Richardson.

Patrick Nealon of Colliers represented JP Morgan in the lease of 3,509 square feet of retail space at 1260 Appling Drive in Mount Pleasant to II Brunettes.

Markus Kastenholz of Colliers represented McNeel Properties in the purchase of 1.5 acres of land at 107 Traders Cross in Bluffton.

Robert Pratt of Re/Max Pro Realty represented the buyer, Dentvestment LLC, in the purchase of 3,337 square feet of medical space at 1709 Old Trolley Road in Summerville from 1709 Old Trolley Road LLC for $1.1 million.

Best Internet Providers in Summerville, South Carolina

What is the best internet provider in Summerville?AT&T Fiber is the top internet service provider in Summerville, South Carolina. The area’s largest fiber internet provider, AT&T, offers a wide selection of competitively priced plans, including the fastest in Summerville, with speeds up to 5,000 megabits per second. Service includes free ...

What is the best internet provider in Summerville?

AT&T Fiber is the top internet service provider in Summerville, South Carolina. The area’s largest fiber internet provider, AT&T, offers a wide selection of competitively priced plans, including the fastest in Summerville, with speeds up to 5,000 megabits per second. Service includes free equipment rental, unlimited data and no contract requirements, perks that aren’t all available from other wired ISPs in Summerville.

If AT&T Fiber is unavailable, or you’re looking for a cheaper internet service, you may have a choice of multiple cable ISPs. Spectrum, WideOpenWest (WOW) and Xfinity are all available to some extent in Summerville, and each is worth considering. Spectrum has the greatest availability, while Xfinity and WOW have the lowest starting price on internet service in Summerville at $20 per month for speeds up to 75Mbps and 100Mbps, respectively.

For an alternative to traditional fiber and cable connections, consider fixed wireless internet from Verizon 5G Home Internet or T-Mobile Home Internet. The latter has slightly better coverage in Summerville, but Verizon 5G Home Internet has potentially faster speeds and two plans. Both are decent options and both currently offer mobile bundle discounts.

Our methodology

CNET considers speeds, pricing, customer service and overall value to recommend the best internet service in Summerville across several categories. Our evaluation includes referencing a proprietary database built over years of reviewing internet services. We validate that against provider information by spot-checking local addresses for service availability. We also do a close read of providers' terms and conditions and, when needed, will call ISPs to verify the details.

Despite our efforts to find the most recent and accurate information, our process has some limitations you should know about. Pricing and speed data are variable: Certain addresses may qualify for different service tiers, and monthly costs may vary, even within a city. The best way to identify your particular options is to plug your address into a provider's website.

Also, the prices, speed and other information listed above and in the provider cards below may differ from what we found in our research. The cards display the full range of a provider's pricing and speed across the US, according to our database of plan information provided directly by ISPs. At the same time, the text is specific to what's available in Summerville. The prices referenced within this article's text come from our research and include applicable discounts for setting up automatic payments each month -- a standard industry offering. Other discounts and promotions might also be available for things like signing a term contract or bundling with multiple services.

To learn more about how we review internet providers, visit our full methodology page.

Best internet in Summerville, South Carolina

Best internet provider in Summerville, SC

Our take - It’s not the cheapest ISP in Summerville, but AT&T Fiber arguably delivers the best value. Plans come with symmetrical upload and download speeds, an advantage not available with cable internet, plus unlimited data and no equipment fees. There is also no set price increase -- unlike Spectrum, WOW and Xfinity, which all increase in price after the first year or two.

Read full review

Or call to learn more: (866) 431-6052

Check with AT&T

Connection

Fiber

Speed range

300 - 5,000 Mbps

Price range

$55 - $250 per month

Show more details

Best internet coverage in Summerville, SC

Our take - Nine out of 10 Summerville households are serviceable for Spectrum, according to the Federal Communication Commission. Speeds of 100 to 1,000Mbps are available throughout the coverage area, and all plans come with unlimited data and no contracts. Your modem is also included at no additional cost, but renting a router will run you $5 monthly.

Read full review

Or call to learn more: (877) 361-3842

Check with Spectrum

Connection

Cable

Speed range

100 - 1,000 Mbps

Price range

$30- $90 per month

Show more details

Best fixed wireless internet in Summerville, SC

Our take - There’s a lot to like about Verizon 5G Home Internet, but the overall value will depend on the speeds you can get. Service starts at $50 or $70 per month (lower for qualifying Verizon mobile customers) and includes unlimited data, free equipment rental and no contracts. Speeds can vary widely by address, from 50 to 300Mbps or 85 to 1,000Mbps, depending on your chosen plan.

Read full review

Or call to learn more: (844) 634-4339

Check with Verizon

Connection

Fixed wireless

Speed range

85 - 1,000 Mbps

Show more details

Source: CNET analysis of provider data.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Summerville

The best internet deals and the top promotions in Summerville depend on discounts available during a given period. Most deals are short-lived, but we look frequently for the latest offers.

Summerville internet providers, such as Xfinity, may offer lower introductory pricing or streaming add-ons for a limited time. Many providers, including AT&T Fiber, Spectrum and WOW, run the same standard pricing year-round.

For a more extensive list of promos, check out our guide on the best internet deals.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Summerville

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and take into account real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Summerville FAQs

LIST: Where to see Santa across the Lowcountry this holiday season

CHARLESTON, S.C. (WCBD) – Santa has a jam-packed schedule this holiday season. Are you wondering where to take the kids to see Santa? Below, you’ll find a breakdown of all the areas Santa will be across the Lowcountry.Summerville – Head to Top Dawg Tavern in Summerville on Dec. 20 from 5 p.m. to 8 p.m. and grab some pictures with Santa. Kids are welcome to attend, and there will be live music from 7 p.m. to 10 p.m., with specials running all night.– Children of Summerville can tak...

CHARLESTON, S.C. (WCBD) – Santa has a jam-packed schedule this holiday season. Are you wondering where to take the kids to see Santa? Below, you’ll find a breakdown of all the areas Santa will be across the Lowcountry.

Summerville

– Head to Top Dawg Tavern in Summerville on Dec. 20 from 5 p.m. to 8 p.m. and grab some pictures with Santa. Kids are welcome to attend, and there will be live music from 7 p.m. to 10 p.m., with specials running all night.

– Children of Summerville can take pictures and give Santa their wish list letters at the Old Time Summerville Christmas Celebration on Nov. 28 from 6 p.m. to 8:30 p.m.

Mount Pleasant

– Support local children’s charities and see Santa and Mrs. Clause by attending Winter Wonderland at The Belle Hall Shopping Center in Mount Pleasant. The event will be Dec. 1 from 12 p.m. to 7 p.m.

– All kids can get a free chocolate pop and a photo shoot with Santa at Mt. Pleasant Towne Centre from Nov. 24 to Dec. 24. To see the photo shoot schedule and make reservations, go to https://mtpleasanttownecentre.com/events/photos-with-santa-claus/

– Ahead of the Folly Beach Christmas Parade, citizens can grab photos with Santa Pierview, Pavilion Ballroom, Dec. 9 from 9 a.m. to 11 a.m. There will be ornament-making craft tables and a hot and cold food buffet. To purchase tickets, visit https://www.tidesfollybeach.com/breakfast-with-santa/?utm_source=third_party_listings&utm_medium=calendar_listing&utm_campaign=santa-breakfast

Isle of Palms

– Eat at Rudolph’s pancake buffet and have breakfast with Santa on Dec. 2 in the Tides Ballroom at Wild Dunes Resort from 8:30 a.m. to 10:30 a.m. Call 877-230-9224 to book a reservation.

Cottageville

– Bee City Zoo’s Wonderland of Lights will feature Santa visits from Nov. 22 to Dec. 31. To purchase tickets and see Santa’s schedule, visit https://www.beecityzoo.com/

North Charleston

– Visit with Santa at the City of North Charleston Christmas Festival and Parade at Felix C. Davis Community Center, Dec. 2, 4 p.m. – 8 p.m.

– Santa’s Workshop will be set up at Northwoods Mall in North Charleston on Nov. 22. To reserve your visit or find visitor hours, click here: https://www.shopnorthwoodsmall.com/store/santas_workshop

Charleston

– Santa will be at the Citadel Mall Mon.-Sat. 11 a.m. to 7 p.m. from Nov. 24 through Dec. 24. You can also make reservations and skip the line at citadelmall.net

– Mr. and Mrs. Claus will be at The Charleston Place on the 2nd-floor landing Dec. 2,9 and 16 from 1 p.m. to 4 p.m.

– The Charleston Santa welcomes visitors at The Best Friend Train Museum every weekend between Thanksgiving and Christmas.

Reservations are required; however, admission is free. Hours are 10 a.m. to 6 p.m. except on Dec. 16, 17, and 23, which will be 10 a.m. to 4 p.m.

– Visit with Santa in the library at The Restoration Hotel on Dec. 9 from 10 a.m. to 12 p.m.

– On Christmas Eve, Santa will be at the Crown Ballroom for a breakfast buffet filled with sweet and savory foods. If you want breakfast with Santa, call 843-990-5460 or make reservations online at https://www.opentable.com/r/hotel-bennett-special-events-charleston. Tickets are $82 per adult and $47 for children under 12.

Bugs, blood & beatings: Docs reveal claims against Summerville youth facility

SUMMERVILLE, S.C. (WCSC) - Newly obtained documents show dozens of complaints have been filed in recent years against a Summerville youth treatment facility, alleging there are bugs, abuse, dangerously low staffing levels, violent fights and blood and vomit smeared throughout the building.Mary Wilcox’s grandson spent time in that facility, Palmetto Summerville Behavioral Health, earlier this year.“Terror” is how she describes her feelings about the residential facility, which is for children and teens ages 7-1...

SUMMERVILLE, S.C. (WCSC) - Newly obtained documents show dozens of complaints have been filed in recent years against a Summerville youth treatment facility, alleging there are bugs, abuse, dangerously low staffing levels, violent fights and blood and vomit smeared throughout the building.

Mary Wilcox’s grandson spent time in that facility, Palmetto Summerville Behavioral Health, earlier this year.

“Terror” is how she describes her feelings about the residential facility, which is for children and teens ages 7-18 with emotional and behavioral issues.

Her 13-year-old grandson was admitted to the youth residential treatment facility earlier this year.

For weeks, he stayed locked behind the doors of the facility; for weeks he recounted the horror and violence to his grandmother; and for weeks, Wilcox said she fought to get him out.

“[He] was abused in ways that most parents would say would be the worst thing to happen to their child,” Wilcox says.

During phone calls with his grandmother and an in-person visit, he detailed vicious fights, sexual assaults and abuse.

“He was struggling to deal with what was going on, and he attempted to escape,” Wilcox said. “He was handled by a staff member who slammed his head into a chain link fence causing a gash, causing blood to drop down his face.”

Her grandson’s story is not the first troubling one that has been shared. Nearly 200 pages of documents obtained through a Freedom of Information Act request for complaints against the facility in the past few years detail allegations of what some say erupts in the hallways and common areas and what hides, tucked away in patients’ rooms.

The dozens of complaints filed describe alleged bug infestations, inadequate staffing, filthy conditions, overmedicating and a prison-like environment.

One complaint says a staff member attacked a patient.

“On the video, it was observed that a staff member placing [redacted] into a choke hold and then it is observed on camera that same staff member punching [redacted] six times once [redacted] is taken down to the ground,” the complaint states.

Another states a patient was so heavily medicated they fainted. In a different complaint, an employee is accused of grabbing a patient by the shirt, pulling them down and kneeing them in the face.

“It does not surprise me at all,” Wilcox says. “My grandson communicated similar conditions to me. It is very alarming that this happened to my grandson; it’s alarming that children are in the facility still.”

One complaint alleges the facility frequently only has one nurse on duty with 60 patients and was so short-staffed they couldn’t provide proper treatment.

Another states there have been “numerous human rights violations” and claims patients are refused medical treatment and prescriptions.

“Supervisors explicitly tell staff to ‘treat them like prisoners because they are here for punishment’ rather than treating the patients with compassion as they go through treatment,” the complaint states.

Another complaint describes cockroaches and ants crawling around and blood and vomit smeared inside.

“[Palmetto Summerville] should be investigated,” Wilcox says. “They need to be checked out. They need to be monitored, and they need to be held accountable.”

The State Department of Health and Environmental Control is the agency responsible for investigating complaints against health facilities like Palmetto Summerville. It can also penalize them.

“When there is noncompliance with the licensing standards, the facility must submit an acceptable written plan of correction to DHEC that must be signed by the administrator and returned by the date specified on the report of inspection/investigation,” an email from DHEC states. “When DHEC determines that a facility is in violation of any statutory provision, rule, or regulation relating to the operation or maintenance of such facility, DHEC, upon proper notice to the licensee, may impose a monetary penalty, and deny, suspend, or revoke licenses.”

Last month, DHEC investigated two complaints against Palmetto Summerville, but no violations were cited, according to officials. In August, however, the facility was fined $19,000 for nine violations.

“DHEC executed a consent order with the facility in August after it was determined that it was appropriate to impose a civil monetary penalty for violations of Regulation 61-103,” the email from DHEC states.

Some of those violations, documents show, include failing to have a registered nurse immediately accessible by phone and available within 30 minutes, failing to notify DHEC of a serious accident or incident within 24 hours, failing to make sure residents were free from harm and failing to make sure medications were available for administration.

“[Patients] are further traumatized,” Wilcox says. “They are further placed into a downward spiral by being in these facilities.”

That downward spiral and that trauma, she says, prevent any effective treatment for the children who spend time at Palmetto Summerville and similar facilities.

Some studies show that could be right.

One study shows there’s not enough research to know if the interventions — therapy, activities and treatments — inside these facilities are effective or an effective use of money.

“We also don’t know a lot about what the, what treatments they’re actually getting because we don’t necessarily see the day-to-day life of these kids in these facilities,” Roderick Rose, an associate professor at the University of Maryland Baltimore and researcher in the study, says.

A common trend in the facilities: Medication. One study shows about 90 percent of stays at facilities analyzed included an antipsychotic medication, even though only 3 percent of patients were diagnosed with a psychotic disorder.

“You also see just a lot of medicating children,” Rose says.

For her grandson, Wilcox believes the best treatment has been being back home. He’s in school and playing basketball and is doing better. The trauma from the facility still lingers, however, and Wilcox says she prays other children can get the help they need outside of the gates of Palmetto Summerville.

“I am so very grateful that he is one child that escaped being in the situation he was in long,” she says. “Other children, as well, to be rescued, which is a most appropriate word. They need to be rescued from these facilities.”

Norman Bradley, the director of risk management and performance improvement for Palmetto Summerville Behavioral Health released this statement:

Due to HIPAA patient privacy laws, we cannot offer comment on specific patients or their care.

Palmetto Summerville Behavioral Health takes all allegations of abuse seriously and completes full investigations as warranted. Any and all allegations required to be reported to the Department of Health and Environmental Control have been done, and necessary action plans have been implemented to address the issues raised. Recent site visits by DHEC have been positive and have resulted in no findings.

Palmetto Summerville Behavioral Health is a residential treatment facility for girls and boys ages 7 to 18, in need of a highly structured, therapeutic environment. Our patient satisfaction scores reflect the care that is delivered by our compassionate and dedicated team.

Copyright 2023 WCSC. All rights reserved.

Construction begins on 278-unit community in Summerville

Construction has begun on Marlowe Summerville, a 278-unit rental complex on a 27.9-acre site in Summerville.It is the first foray into South Carolina for The Resmark Companies, a Los Angeles-based real estate investment management company, which is partnering with Greystar Real Estate Partners, a Charleston-headquartered investment and development company with offices across the country and on four...

Construction has begun on Marlowe Summerville, a 278-unit rental complex on a 27.9-acre site in Summerville.

It is the first foray into South Carolina for The Resmark Companies, a Los Angeles-based real estate investment management company, which is partnering with Greystar Real Estate Partners, a Charleston-headquartered investment and development company with offices across the country and on four continents.

Marlowe is a Greystar brand marketed as “suburban luxury living.” The Summerville project on N. Main Street and College Park Road is the first Marlowe brand in the state, according to a news release.

“We are excited to make our first investment in the Charleston MSA with Greystar, a long-term and trusted partner,” Ziv Cohen, chief investment officer of Resmark, said in the news release. “Having worked together for a decade, we recognize that Greystar brings rigorous attention to design, quality and detail that results in great consumer response and community acceptance.”

Pre-leasing at Marlowe Summerville is expected to begin next fall, according to Stephen O’Neil, senior vice president for investments at Resmark. The community will offer amenities including a clubhouse equipped with a fitness center and co-working spaces, resort-style pool, grilling stations, pickleball courts, dog park and outdoor dog wash, as well as a grand central amenity lawn with shuffleboard, cornhole and a community garden.

O’Neil said in the release that Resmark was drawn to the site because of “Summerville’s location as a top-tier suburban market near Charleston, its attractive demographics, access to commuting routes and rapidly expanding employer base are all factors that underscore a strong outlook for multifamily development.”

The company also pointed to the site’s proximity to Camp Hall 10 miles away, a 7,000-acre commerce park that has attracted nearly $5 billion in investment and projected to create as many as 1,500 jobs for workers who will need a place to live, the release said.

Related article: Work begins on newest Camp Hall industrial building in Ridgeville

“Summerville is a highly desirable submarket twenty miles northwest of downtown Charleston that is attracting young professionals and families drawn to its quality of life and historic charm,” Ben Liebetrau, managing director of development for Greystar Development and Construction Services. “As we are headquartered in Charleston, we are extremely pleased to bring Greystar’s Marlowe brand to our backyard.”

Of the 278 rental homes, 263 will be constructed in 10 separate three-story walk-up garden-style buildings. Fifteen two-story townhomes, each with a fenced yard and attached garage, will be located in two separate buildings. Ranging in size from 560 square feet to 2,114 square feet, the project unit mix will include 16 studios, 127 one-bedrooms, 118 two-bedrooms and 17 three-bedrooms, the release stated. Each unit will offer features such as granite countertops, wood-like luxury vinyl flooring and stainless-steel appliances.

Resmark is a real estate investment manager that provides capital to homebuilders, land developers and multifamily developers across the country.

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